Our Privacy Policy
Your privacy and data protection rights explained clearly.
Introduction and Data Controller
Coverise, operated by Letterise Ltd (registered in England and Wales at 128 City Road, London, EC1V 2NX), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our services (the "Services") through our website and platform.
This Privacy Policy applies to all users of our Services and governs our data practices in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy legislation.
Information We Collect
2.1 Personal Information You Provide
- Account registration details
- Contact form submissions
- Payment information
- Service requests
- Customer support communications
- Feedback and survey responses
2.2 Information Collected Automatically
- Device and browser information
- IP address and location data
- Usage patterns and analytics
- Cookies and tracking technologies
Legal Basis for Processing
Contract Performance
Processing necessary to provide our services
Legitimate Interests
Service improvement, security, and business operations
Legal Compliance
Compliance with applicable laws and regulatory requirements
Consent
Where you have provided explicit consent for specific activities
How We Use Your Information
Service Provision
- •Service delivery and fulfillment
- •Account management and authentication
- •Payment processing and billing
- •Customer support and assistance
Business Operations
- •Service improvement and optimization
- •Security monitoring and fraud prevention
- •Analytics and performance tracking
- •Marketing communications (with consent)
Your Rights
Under UK GDPR, you have the following rights:
Right to Access
Request copies of your personal data
Right to Rectification
Correct inaccurate information
Right to Erasure
Request deletion of your data
Right to Object
Object to processing of your data